FAQ

Q: Can I customize my product?

A: Yes,We can make the product according to your requirements.

 

Q: Can I print our own logo on my products.

A: Yes, We can print your logo on your products. we only need you to supply your logo file in PDF or AI format.

 

Q: How much is the product?

A: Prices are effected by many factors such as material, style, size and etc. If you tell us the specific product requirements, we can offer the accurate and best price to you.

 

Q: What is the production time?

A:15-25 days normal, it depends on the quantity. Please tell us the date you want, we could try our best to satisfy your requirement.

 

Q: Is it possible to get sample before place order?

A: Yes, sure, for quality & material checking, stock samples without customized printing can be provided freely at your courier account. We will be happy to send you free samples.

 

Q: How long does it take for sample production time?

 

A: 1 day for existing samples. 1~2 weeks for customized samples.

 

Q: How is my order shipped? Will my goods arrive on time?

A: By sea, by air or by express carriers (UPS, FedEx, TNT) transit time depends on freight rates.

 

Q: What's terms of payment?

A: 30% T/T deposit, 70% balance before delivery.

B: 30% T/T deposit, 70% balance against BL copy.

C: 100% in advance, L/C at sight, Western Union/ Paypal for small amount payment.

 

Q: To get a quote, what are the necessary details to tell us?

A: Material, size, style, color, capacity, quantity and other details.